27 August 2015
Barclays not one to bank on for customer service
Seven weeks ago I walked into my local Barclays Bank with a query about my account. Simple? A customer services officer (first barrier) said I would have to wait to speak to one of her colleagues (second barrier) to make an appointment to discuss my query. Couldn’t she do this? Well, she could but someone… Continue Reading
19 April 2015
Beyoncé and Pavarotti: what have you done with my ‘at’?
15 February 2015
A Lesson in Writing
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